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ETC is an IT consulting company organized in 1996 with the mission of providing competent technical services and effective leadership to organizations. We specialize in Email, Directories, Cloud / Network, Migrations, Security & Compliance, Data, and Bridging the IT Gap.

ServicesETC is an IT consulting company organized in 1996 with the mission of providing competent technical services and effective leadership to organizations. We specialize in Email, Directories, Cloud / Network, Migrations, Security & Compliance, Data, and Bridging the IT Gap.

Email

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Directories

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Cloud / Network

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Migrations

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Security & Compliance

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Data

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Bridging the IT Gap

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Jack & I worked very closely during the deployment of the first e-mail system for the Puerto Rico Sites. Jack demonstrated exceptional technical, project and managerial skills before, during and after the implementation but most important he had the Client Service skill which is not commonly found on a technical expert. He always demonstrated key values like but not limited to respect for people, teamwork, quality, and trust.

J. Roman
IT Manager
Wyeth-Ayerst Puerto Rico

Experience

Years in Information Technology

IT Consulting21 Years
Email28 Years
Directory28 Years
Network28 Years
Cloud 5 Years
Security & Compliance 28 Years
Data 33 Years
Bridging the IT Gap 33 Years
IT Consulting21 Years
Email28 Years
Directory28 Years
Network28 Years
Cloud5 Years
Security & Compliance28 Years
Data33 Years
Bridging the IT Gap33 Years

Selected Project Highlights

The South Country Central School District is a district located in southern Brookhaven Town, Suffolk County, New York, United States.

Goal: Fix broken migration, reconfigure email components.

  • Remediated problems with Exchange 2010/2013, Office 365, Hybrid configuration, DNS, IIS
  • Migrated mailboxes from Exchange 2010 to Office 365
  • Migrated Public Folders from Exchange 2010 to Office 365 
  • Configured Trend Micro cloud-based Anti-spam service for Office 365
  • Configured Office 365 Transport Rules
  • Knowledge Transfer
  • Wrote PowerShell scripts to license users, enable archives
  • Decommissioned Exchange 2010 server
  • Provided Tier 3 Technical Support

Aria Health is a healthcare system in Northeast Philadelphia and Lower Bucks County, Pennsylvania. It consists of three hospitals and outpatient clinics.

  • Configured GroupWise 2012 and Office 365 to communicate with Quest/Dell Migration and Coexistence software
  • Worked with Dell Professional Services to configure Quest/Dell Migration and Co-Existence software
  • Extended Active Directory schema for Microsoft Exchange attributes
  • Collaborated on Delivery Agenda and supporting Migration documents with Dell Professional Services
  • Identified data in Active Directory and GroupWise that would negatively affect migration
  • Installed/configured Dirsync with Password Sync
  • Configured Office 365 environment
  • Added UPN suffixes to Active Directory
  • Configured tool to mass change UPN suffixes in Active Directory
  • Created/installed SSL certificates
  • Configured TLS connection for GroupWise, Zix security appliance, and Office 365
  • Configured Retention Policies
  • Configured Litigation Hold and In-Place Hold settings
  • Created documentation related to Migration – GroupWise, Active Directory, and Office 365
  • Migrated users from GroupWise to Office 365 – Object Merge, Mail-enable AD Objects, set Forwarding Rules, set Visibility, set Licensing and Location, migrated Mailboxes and Archives
  • Configured Mobile Device Management (MDM)
  • Wrote PowerShell scripts to provide reports and remove a virus from all mailboxes
  • Provided Tier 3 Technical Support

Union Hospital is a not-for-profit healthcare system in west central Indiana. Its main facility is in Terre Haute, Indiana.

  • Configured GroupWise 2012 and Office 365 to communicate with Quest/Dell Migration software
  • Analysis of Active Directory environment
  • Extended Active Directory schema for Microsoft Exchange attributes
  • Provided Delivery Agenda and supporting Planning documents
  • Identified data in Active Directory and GroupWise that would negatively affect migration
  • Installed/configured Dirsync with Password Sync
  • Configured Office 365 environment
  • Added UPN suffixes to Active Directory
  • Configured tool to mass change UPN suffixes for users in Active Directory
  • Configured TLS connection between Cisco IronPort appliance and Office 365.
  • Configured Retention Policies
  • Created documentation related to Migration – GroupWise, Active Directory, MFG, and Office 365
  • Migrated Users, Mailboxes, and Archives from GroupWise to Office 365.
  • Wrote PowerShell scripts to provision users – added Active Directory attributes, set Forwarding Rules, ran DirSync, set Licensing and Location, enabled archive.
  • Provided Tier 3 Technical Support
  • Created customized Data Loss Prevention (DLP) Policies and Transport Rules
  • Installed/configured ADFS and ADFS Proxy servers for Office 365
  • Researched need for multi-factor authentication (MFA) for Office 365
  • Configured Mobile Device Management (MDM)
  • Created ADFS documentation

The Ramaz School is a co-educational Modern Orthodox Jewish day school in the heart of New York City.

Goal: Clean up an unstable Exchange Hybrid email environment after a failed Staged Migration to Office 365.

  • Stabilized hybrid Exchange email environment
  • Migrated mailboxes from Exchange 2003 to Exchange 2010
  • Migrated mailboxes from Exchange 2010 to Office 365
  • Provided knowledge transfer
  • Wrote documentation containing common System Administrator tasks, important operational procedures, and customized settings in Office 365
  • Used ESEUTIL utility to defrag Exchange 2010 databases and reclaim disk space
  • Remediated problems with ADFS and Dirsync servers
  • Uninstalled/reinstalled Dirsync server
  • Used ADSIEdit to remediate problems with accounts appearing in on-premises Exchange and Office 365
  • Remediated problems with Autodiscover and ActiveSync on IOS and Android
  • Remediated problems with Outlook 2010
  • Worked with Microsoft Technical Support to resolve problems with autodiscover and mailbox migration.
  • Used Powershell to troubleshoot problems with Virtual Directory
  • Configured SMTP Relays
  • Configured Retention Policies
  • Configured Mobile Device Management (MDM)
  • Prepared daily status reports for project team
  • Provided Tier 3 Technical Support.

The Culinary Institute of America is an American private college and culinary school specializing in culinary, baking, and pastry arts education.

Goal: Fix a broken migration and an unstable Email system.

  • Migration from GroupWise 2012 to Office 365
  • Developed migration process
  • Wrote PowerShell scripts to provision users in Office 365, setup user environment, license users, setup archive, and migrate mailboxes
  • Used numbers in Script filenames to help Administrators run scripts in the correct order
  • IT Manager wrote a thank you letter for successful email migration

The City Colleges of Chicago District No. 508 is a system of seven community colleges and six satellite sites that provide learning opportunities for residents of the Chicago area.

  • Technical Lead for migration of approximately 7,000 users from GroupWise to Office 365 using Quest migration tools and IMAP.
  • Provided SME advice at project meetings, supervised team of 6, migrated data. Vendor relations – Quest, Microsoft, and Novell.
  • SMTP routing, Active Directory, DirSync, Active Directory Federated Services (ADFS), ILM, IIS, SSL certificates, licensing, and Powershell.
  • Wrote PowerShell scripts to assign access rights, set/run retention policies, set SMTP forwarding, provide reports, add users, assign licenses, and run IMAP migrations.
  • Customized AD attributes, created OU’s, and created Group Policies.
  • Used Lync to provide remote support and run conference calls.
  • Modified Management Agents and field mappings in ILM 2007.
  • Provided Tier 3 Technical Support.

Victaulic offers mechanical pipe joining systems (grooved couplings & fittings) & fire protection pipe solutions for commercial industries & applications

  • Provided Tier 3 Technical Support for Microsoft Office 365, Global Exchange 2013 Hybrid environment
  • Technical Support for Proofpoint hosted security solution
  • Configured IP Relay Hosts and Transport Rules
  • Configured ADFS Relying 3rd Party Trusts
  • Troubleshooting with Microsoft Premium Support
  • Troubleshooting Outlook 2013
  • Wrote PowerShell scripts to update and report on Exchange Hybrid Server and Office 365 information.
  • Supported questions/problems related to Compliance and Security.
  • Supported Mobile Device Management (MDM)
  • Created Exchange 2013 lab environment
  • Designed/configured Exchange 2016 Hybrid Servers using Load Balancers

Good Shepherd, based in Allentown, Pennsylvania, is a nationally recognized rehabilitation leader, offering a continuum of care for people with injuries, complex medical needs and physical and/or cognitive disabilities.

  • Migration from GroupWise 8 on Netware to GroupWise 2014 on SUSE Linux
  • Remediated problems in GroupWise
  • Provisioned GroupWise Storage Area to accommodate backup/recovery needs
  • Designed GroupWise 2014 system for Linux/Windows
  • Installed/configured SUSE Linux Enterprise Server
  • Migrated GroupWise components and data from Netware to Linux
  • Migrated GroupWise components and data from Linux to Windows
  • Upgraded GroupWise from version 8 to 2014
  • Upgraded GroupWise Mobility Server
  • Created processes to simplify Administration
  • Set Retention Policies
  • Liaison for 3rd Party Archiving company during migration/upgrade
  • Provided Tier 3 Technical Support

Project Leader to implement mainframe-based email system to 25 sites (10,000+ users). Ran project meetings, met
with stakeholders, organized deployment groups, sent company-wide communications, provided technical training and documentation to Help Desk, coordinated end-user training, and provided level 3 technical support.

Valued committee member for improved global email communication and standardization. Project Leader and Technical Lead for email migration from mainframe to LAN-based system. Developed intelligent electronic forms using Novell Informs. Implemented mainframe-based email-integrated Telephone directory (CallUp).

  • Lead Architect/Engineer, Evangelist/Trainer, Technical Support, and Manager (at age 28) of 4 employees and 1 Contractor.
  • Project Leader and Technical Lead for email migration project from PROFS/OfficeVision to GroupWise.
  • Trained Executive Management, Executive Administrators, and end users.
  • Developed software in REXX to enhance Email, User and Phone Directory
  • Developed method to distribute PC software using the mainframe.
  • Created automated process to migrate users from mainframe system to LAN-based system.
  • Developed software to print from mainframe to local PC printer. Saved $500. for each printer emulation board.
  • Created batch files and macros to add capability for users to add company holidays to calendar.
  • Developed software to create unique names and synchronize directories from 3 systems.
  • Created Resource Request System to organize mainframe, PC, and network, telecommunications requests.
  • Led project meetings, tracked requests, and printed reports.

“Jack & I worked very closely during the deployment of the first e-mail system for the Puerto Rico Sites. Jack demonstrated exceptional technical, project and managerial skills before, during and after the implementation but most important he had the Client Service skill which is not commonly found on a technical expert. He always demonstrated key values like but not limited to respect for people, teamwork, quality, and trust”

J. Roman
IT Manager
Wyeth-Ayerst Puerto Rico

Rainforest Alliance is a growing network of farmers, foresters, communities, scientists, governments, environmentalists, and businesses dedicated to conserving biodiversity and ensuring sustainable livelihoods. We are an international non-profit organization working to build strong forests, healthy agricultural landscapes, and thriving communities through creative, pragmatic collaboration.

  • Technical Lead for migration of 600 users from Exchange 2003 to Office 365/Azure.
  • Created project plans.
  • Configured Virtual Network in Azure.
  • Configured Windows 2012 servers in Azure for Domain Controller, ADFS, and Dirsync.
  • Configured Office 365 environment.
  • Team installation and configuration of Windows 2012 Hyper-V server and Windows 2012 Hybrid server.
  • Created end user and Administrator documentation. Wrote PowerShell scripts to migrate and license users.
  • Provided technical support.
The South Country Central School District

The South Country Central School District is a district located in southern Brookhaven Town, Suffolk County, New York, United States.

Goal: Fix broken migration, reconfigure email components.

  • Remediated problems with Exchange 2010/2013, Office 365, Hybrid configuration, DNS, IIS
  • Migrated mailboxes from Exchange 2010 to Office 365
  • Migrated Public Folders from Exchange 2010 to Office 365 
  • Configured Trend Micro cloud-based Anti-spam service for Office 365
  • Configured Office 365 Transport Rules
  • Knowledge Transfer
  • Wrote PowerShell scripts to license users, enable archives
  • Decommissioned Exchange 2010 server
  • Provided Tier 3 Technical Support
Aria Health (now Jefferson Health)

Aria Health is a healthcare system in Northeast Philadelphia and Lower Bucks County, Pennsylvania. It consists of three hospitals and outpatient clinics.

  • Configured GroupWise 2012 and Office 365 to communicate with Quest/Dell Migration and Coexistence software
  • Worked with Dell Professional Services to configure Quest/Dell Migration and Co-Existence software
  • Extended Active Directory schema for Microsoft Exchange attributes
  • Collaborated on Delivery Agenda and supporting Migration documents with Dell Professional Services
  • Identified data in Active Directory and GroupWise that would negatively affect migration
  • Installed/configured Dirsync with Password Sync
  • Configured Office 365 environment
  • Added UPN suffixes to Active Directory
  • Configured tool to mass change UPN suffixes in Active Directory
  • Created/installed SSL certificates
  • Configured TLS connection for GroupWise, Zix security appliance, and Office 365
  • Configured Retention Policies
  • Configured Litigation Hold and In-Place Hold settings
  • Created documentation related to Migration – GroupWise, Active Directory, and Office 365
  • Migrated users from GroupWise to Office 365 – Object Merge, Mail-enable AD Objects, set Forwarding Rules, set Visibility, set Licensing and Location, migrated Mailboxes and Archives
  • Configured Mobile Device Management (MDM)
  • Wrote PowerShell scripts to provide reports and remove a virus from all mailboxes
  • Provided Tier 3 Technical Support
Union Health

 

Union Hospital is a not-for-profit healthcare system in west central Indiana. Its main facility is in Terre Haute, Indiana.

  • Configured GroupWise 2012 and Office 365 to communicate with Quest/Dell Migration software
  • Analysis of Active Directory environment
  • Extended Active Directory schema for Microsoft Exchange attributes
  • Provided Delivery Agenda and supporting Planning documents
  • Identified data in Active Directory and GroupWise that would negatively affect migration
  • Installed/configured Dirsync with Password Sync
  • Configured Office 365 environment
  • Added UPN suffixes to Active Directory
  • Configured tool to mass change UPN suffixes for users in Active Directory
  • Configured TLS connection between Cisco IronPort appliance and Office 365.
  • Configured Retention Policies
  • Created documentation related to Migration – GroupWise, Active Directory, MFG, and Office 365
  • Migrated Users, Mailboxes, and Archives from GroupWise to Office 365.
  • Wrote PowerShell scripts to provision users – added Active Directory attributes, set Forwarding Rules, ran DirSync, set Licensing and Location, enabled archive.
  • Provided Tier 3 Technical Support
  • Created customized Data Loss Prevention (DLP) Policies and Transport Rules
  • Installed/configured ADFS and ADFS Proxy servers for Office 365
  • Researched need for multi-factor authentication (MFA) for Office 365
  • Configured Mobile Device Management (MDM)
  • Created ADFS documentation
Ramaz School

The Ramaz School is a co-educational Modern Orthodox Jewish day school in the heart of New York City.

Goal: Clean up an unstable Exchange Hybrid email environment after a failed Staged Migration to Office 365.

  • Stabilized hybrid Exchange email environment
  • Migrated mailboxes from Exchange 2003 to Exchange 2010
  • Migrated mailboxes from Exchange 2010 to Office 365
  • Provided knowledge transfer
  • Wrote documentation containing common System Administrator tasks, important operational procedures, and customized settings in Office 365
  • Used ESEUTIL utility to defrag Exchange 2010 databases and reclaim disk space
  • Remediated problems with ADFS and Dirsync servers
  • Uninstalled/reinstalled Dirsync server
  • Used ADSIEdit to remediate problems with accounts appearing in on-premises Exchange and Office 365
  • Remediated problems with Autodiscover and ActiveSync on IOS and Android
  • Remediated problems with Outlook 2010
  • Worked with Microsoft Technical Support to resolve problems with autodiscover and mailbox migration.
  • Used Powershell to troubleshoot problems with Virtual Directory
  • Configured SMTP Relays
  • Configured Retention Policies
  • Configured Mobile Device Management (MDM)
  • Prepared daily status reports for project team
  • Provided Tier 3 Technical Support.
Culinary Institute of America

The Culinary Institute of America is an American private college and culinary school specializing in culinary, baking, and pastry arts education.

Goal: Fix a broken migration and an unstable Email system.

  • Migration from GroupWise 2012 to Office 365
  • Developed migration process
  • Wrote PowerShell scripts to provision users in Office 365, setup user environment, license users, setup archive, and migrate mailboxes
  • Used numbers in Script filenames to help Administrators run scripts in the correct order
  • IT Manager wrote a thank you letter for successful email migration
City Colleges of Chicago

The City Colleges of Chicago District No. 508 is a system of seven community colleges and six satellite sites that provide learning opportunities for residents of the Chicago area.

  • Technical Lead for migration of approximately 7,000 users from GroupWise to Office 365 using Quest migration tools and IMAP.
  • Provided SME advice at project meetings, supervised team of 6, migrated data. Vendor relations – Quest, Microsoft, and Novell.
  • SMTP routing, Active Directory, DirSync, Active Directory Federated Services (ADFS), ILM, IIS, SSL certificates, licensing, and Powershell.
  • Wrote PowerShell scripts to assign access rights, set/run retention policies, set SMTP forwarding, provide reports, add users, assign licenses, and run IMAP migrations.
  • Customized AD attributes, created OU’s, and created Group Policies.
  • Used Lync to provide remote support and run conference calls.
  • Modified Management Agents and field mappings in ILM 2007.
  • Provided Tier 3 Technical Support.
Victaulic

Victaulic offers mechanical pipe joining systems (grooved couplings & fittings) & fire protection pipe solutions for commercial industries & applications

  • Provided Tier 3 Technical Support for Microsoft Office 365, Global Exchange 2013 Hybrid environment
  • Technical Support for Proofpoint hosted security solution
  • Configured IP Relay Hosts and Transport Rules
  • Configured ADFS Relying 3rd Party Trusts
  • Troubleshooting with Microsoft Premium Support
  • Troubleshooting Outlook 2013
  • Wrote PowerShell scripts to update and report on Exchange Hybrid Server and Office 365 information.
  • Supported questions/problems related to Compliance and Security.
  • Supported Mobile Device Management (MDM)
  • Created Exchange 2013 lab environment
  • Designed/configured Exchange 2016 Hybrid Servers using Load Balancers
Good Shepherd Rehabilitation Hospital

Good Shepherd, based in Allentown, Pennsylvania, is a nationally recognized rehabilitation leader, offering a continuum of care for people with injuries, complex medical needs and physical and/or cognitive disabilities.

  • Migration from GroupWise 8 on Netware to GroupWise 2014 on SUSE Linux
  • Remediated problems in GroupWise
  • Provisioned GroupWise Storage Area to accommodate backup/recovery needs
  • Designed GroupWise 2014 system for Linux/Windows
  • Installed/configured SUSE Linux Enterprise Server
  • Migrated GroupWise components and data from Netware to Linux
  • Migrated GroupWise components and data from Linux to Windows
  • Upgraded GroupWise from version 8 to 2014
  • Upgraded GroupWise Mobility Server
  • Created processes to simplify Administration
  • Set Retention Policies
  • Liaison for 3rd Party Archiving company during migration/upgrade
  • Provided Tier 3 Technical Support
Wyeth Pharmaceuticals (now Pfizer)

Project Leader to implement mainframe-based email system to 25 sites (10,000+ users). Ran project meetings, met
with stakeholders, organized deployment groups, sent company-wide communications, provided technical training and documentation to Help Desk, coordinated end-user training, and provided level 3 technical support.

Valued committee member for improved global email communication and standardization. Project Leader and Technical Lead for email migration from mainframe to LAN-based system. Developed intelligent electronic forms using Novell Informs. Implemented mainframe-based email-integrated Telephone directory (CallUp).

  • Lead Architect/Engineer, Evangelist/Trainer, Technical Support, and Manager (at age 28) of 4 employees and 1 Contractor.
  • Project Leader and Technical Lead for email migration project from PROFS/OfficeVision to GroupWise.
  • Trained Executive Management, Executive Administrators, and end users.
  • Developed software in REXX to enhance Email, User and Phone Directory
  • Developed method to distribute PC software using the mainframe.
  • Created automated process to migrate users from mainframe system to LAN-based system.
  • Developed software to print from mainframe to local PC printer. Saved $500. for each printer emulation board.
  • Created batch files and macros to add capability for users to add company holidays to calendar.
  • Developed software to create unique names and synchronize directories from 3 systems.
  • Created Resource Request System to organize mainframe, PC, and network, telecommunications requests.
  • Led project meetings, tracked requests, and printed reports.

“Jack & I worked very closely during the deployment of the first e-mail system for the Puerto Rico Sites. Jack demonstrated exceptional technical, project and managerial skills before, during and after the implementation but most important he had the Client Service skill which is not commonly found on a technical expert. He always demonstrated key values like but not limited to respect for people, teamwork, quality, and trust”

J. Roman
IT Manager
Wyeth-Ayerst Puerto Rico
Rainforest Alliance

Rainforest Alliance is a growing network of farmers, foresters, communities, scientists, governments, environmentalists, and businesses dedicated to conserving biodiversity and ensuring sustainable livelihoods. We are an international non-profit organization working to build strong forests, healthy agricultural landscapes, and thriving communities through creative, pragmatic collaboration.

  • Technical Lead for migration of 600 users from Exchange 2003 to Office 365/Azure.
  • Created project plans.
  • Configured Virtual Network in Azure.
  • Configured Windows 2012 servers in Azure for Domain Controller, ADFS, and Dirsync.
  • Configured Office 365 environment.
  • Team installation and configuration of Windows 2012 Hyper-V server and Windows 2012 Hybrid server.
  • Created end user and Administrator documentation. Wrote PowerShell scripts to migrate and license users.
  • Provided technical support.

Over the many years that I have known Jack he has stayed consistent in his commitment to his customers and their needs. Jack doesn’t just help a customer with a problem, Jack makes that problem his own and dedicates himself to delivering a result that is beyond the expectations. Jack is someone who have always recommended without hesitation and will always turn to for superior support.

Richard Bliss
Director of Executive Communications / Architect
Veeam

About

ETC is an Information Technology Consulting company organized in 1996.

Mission: To provide competent Technical Services and effective Leadership to organizations.

Specialties: Email, Directories, Cloud / Network, Migrations, Security & Compliance, Data, Bridging The IT Gap

Leadership

Technology

Learn More

Jack Weinstein – Owner / Lead IT Consultant

Education

  • Bachelor of Arts (BA), Central High School of Philadelphia
  • Bachelor of Business Administration (BBA), Temple University
  • Major: Computer & Information Sciences (CIS)

Professional Experience

  • IT Professional since 1985
  • IT Consultant since 1986
  • 1990 – Configured the first Email system and first Directory for Wyeth Pharmaceuticals (now Pfizer)
  • 1996 – Started ETC
  • 1996 – 2006 Organizer of local IT User Groups
  • Groupwise – since 2006
  • Exchange – since 2012
  • Office 365 – since 2012
  • Azure – since 2012

Roles: Architect, Engineer, Project Manager, Team Lead, Subject Matter Expert (SME), Advisor, Trainer, Developer, Substitute Consultant / “Pinch Hitter”, Evangelist.

Jack Weinstein is Owner and Lead Consultant.

It might sound cliché’ but Jack truly cares about his customer’s needs and makes every effort to solve difficult issues in a timely manner. Jack’s skill set includes troubleshooting, people skills and project management. I have worked closely with Jack on sometimes difficult projects and he is the consummate team player, allowing the team to function effectively by delegating and not micro-managing.

Sean Miller
ETC Subcontractor

With 33 years of experience of email experience, we work closely with Outlook, Change, Office 365, Linux, Novell Groupwise and more. With 38 years of directory experience, we work closely with Azure Active Directory, Microsoft Active Directory, Novell eDirecotry, Micro Focus and NetIQ, Microsoft Identity Manager, Microsoft Active Directory Federation Services and many more applications and platforms. With 5 years of experience in the cloud and 28 years of network experience, we work closely with Office 365, Azure, VMware, Windows Server, Linux, Amazon Web Services (AWS), Novell Zenworks, Microsoft Intune and many more platforms and applications. With 28 years of migration experience, we work closely with Active Directory Migrations, Exchange to Office 365 Migrations, QMM, Exchange to Active Directory Migrations and MySQL migrations. With 28 years of Security and Compliance experience, ETC is your ideal source for HIPPA compliant email service, multi-factor authentication, Identity Management. SOX compliance, DOD compliance, SPF, DKIM, DEMARC, and Data Loss Prevention. With 33 years of data experience, we work closely with Power BI, SQL, MySQL servers, Directory data, on-premise to cloud migrations, server recovery, data mergers and divestures, and much more. Bridging the IT Gap is our passion. For 33 years ETC has been a liaison for IT and Business Units. Coaching IT staff, providing effective leadership and project management is our focus.